If you can't find an answer on our website, please contact us directly.
OUR CALL CENTER HOURS OF OPERATION:
April 1st to September 30th, Monday to Friday, 8 a.m. to 8 p.m. (EST)
October 1st to March 31st, 7 days a week, from 8 a.m. to 8 p.m. (EST)
OUR PHONE NUMBER:
Toll Free: 1-866-245-5360
or TTY: 711
OUR FAX NUMBER:
OUR MAILING ADDRESS:
P.O. Box 151137
ATTN: Optimum Healthcare
Tampa, FL 33684
We have free interpreter services to answer any questions you may have about our health or drug plan. Learn more about our Multi-Language Interpreter Services. To get an interpreter, just call us at the above mentioned numbers. Someone who speaks Spanish can help you. This is a free service.