Coronavirus Covid-19 Emergency Message

OTC - Order Over-the-Counter Supplies Online

The COVID-19 crisis presents a major challenge to our nation and our communities. During this unprecedented time, our team and employees are working tirelessly to meet your over the counter (OTC) medication needs. However, from time to time you may notice that some of the products are out of stock and order deliveries may take longer than usual.

We thank you for your understanding, support and patience.

OTC brands

Order Online! It's QUICK, EASY and Optimum Health Care takes the hassle out of ordering!

What is OTC?

Optimum HealthCare provides its members an Over-the-Counter (OTC) program that makes ordering non-prescription drugs quick and easy at no cost to you. The Over-the-Counter (OTC) Catalog contains over 100+ items that can help you save between $240 to $1500 over the course of a year.

Check out our OTC 2021 Benefits below.

OTC Benefits

Quick and Easy way to order OTC Drugs and Supplies at NO COST to you, based on plan selection and county.

Members receive a monthly Over-the-Counter allowance of $20 to $125 every month based on plan and county.

Choose from 16 different categories of products and supplies from OTC Online or our Catalog

OTC Catalog

Choose from over 100+ items when placing new orders including:


Eye Care

Vitamins and Minerals*


Smoking Cessation

First Aid Supplies

OTC Ordering

Place Orders by signing into our Member Portal or calling 1-866-900-2688 - TTY: 711

Track and repeat orders 24/7 from the Online Portal.

Receive shipment notification via email when shipped.

How do I order Diabetic Supplies with OTC?

Optimum HealthCare provides its members the ability to order diabetic supplies in conjunction with our Over-the-Counter (OTC) program. An authorization and/or a prescription may be required from a physician. Download the Physician's Order Form here.

OTC supplies image

Diabetic Supplies - It's Easy as 1-2-3

1Order your diabetic supplies by visiting our Member Portal Website or by calling us at 1-866-900-2688 - TTY:711

2Pay $0 for diabetic monitors, lancets and test strips through the plan mail order program. Compare to pharmacy retail cost of 20% *

3 Your supplies will be mailed direct at NO COST TO YOU!

Diabetic Documents

English/Spanish ForaCare Owner’s Manual

English ForaCare Quick Start User Guide    

Spanish ForaCare Quick Start User Guide  

Physician Order - Diabetes Supplies PDF    

* Co-insurance amount for retail supplies varies by plan.

To place online orders through the OTC (Over the Counter and Diabetic Supplies) System you must be an active member and register through the Member Portal. The Member Portal is a central destination for all information related to your health, benefits, providers, claims and medication.

Last updated 10/29/2020